Terms & Conditions for The Train Tickets

By using The Train Tickets for booking, changing, or canceling train tickets via phone, you agree to the following terms and conditions:

Services Offered

  • Booking: We facilitate train ticket booking over the phone and email you a confirmation along with the payment invoice.

  • Ticket Changes & Cancellations: Any modifications or cancellations must be requested over the phone. We will apply the respective train operator’s policies regarding change fees or cancellation penalties.

  • Communication: All correspondence related to your booking, including invoices, tickets, or changes, will be sent to you via email.

Payment and Invoicing

  • You must provide accurate billing information. We process payments through secure gateways and will email you a payment invoice upon completing your booking.

  • Failure to provide correct payment details may result in your booking being canceled.

Responsibility

  • We are responsible for managing your booking and ensuring your tickets are issued per your request.

  • However, The Train Tickets is not liable for any delays, cancellations, or changes initiated by the train operator.

Use of Our Service

  • You must be over 18 years of age to make bookings via our service.

  • Misuse of our booking system or providing false information will result in termination of services.

Amendments

We reserve the right to modify these terms at any time. Any changes will be communicated on our website or via email.

Contact Us

For any questions regarding these terms, please reach out to us at terms@thetraintickets.com.