Refund Policy for The Train Tickets
At The Train Tickets, we strive to offer a hassle-free experience for your train bookings, changes, and cancellations. Below are the details of our refund policy:
Refund Eligibility
Booking Cancellations: Refunds are available for train tickets canceled as per the terms and conditions of the specific train operator. Please be aware that cancellation charges may apply.
Ticket Changes: If you reschedule or modify your ticket, the fare difference and change fees will be communicated, and refunds (if applicable) will be issued as per the train operator's rules.
Non-Refundable Tickets: Certain promotional or discounted tickets may be non-refundable. This will be clearly communicated during the booking process.
Refund Process
Refunds will be processed through the same payment method used during booking.
Upon successful cancellation or change, the refund will be credited to your account within 7-10 business days.
A confirmation email with refund details will be sent to you.
Contact Us for Refunds
For any refund-related queries, please contact us at refunds@thetraintickets.com.