Privacy Policy

At The Train Tickets, we prioritize your privacy and are committed to safeguarding your personal data. This privacy policy explains how we collect, use, and protect your information when you use our train booking services via phone.

Information We Collect

• Personal Information: We collect your name, contact details (email and phone number), and payment information when you book, change, or cancel a train ticket.

• Transaction Information: Details of the bookings, cancellations, and ticket changes made with us, including payment invoices sent to your email.

• Communication Records: Calls or email conversations may be stored for training, quality, and legal purposes.

How We Use Your Information

• Booking & Communication: To process and manage your train bookings, send invoices, tickets, and updates.

• Customer Support: To provide assistance with booking changes, cancellations, and general inquiries.

• Legal Compliance: For complying with regulatory or legal obligations, including maintaining records of transactions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to external parties. Your information may be shared with trusted partners only to facilitate the booking process, payment transactions, or comply with legal requirements.

Data Protection

We implement various security measures to maintain the safety of your personal data. All transactions are securely processed, and we protect your information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about your personal information or this privacy policy, please contact us via email at support@thetraintickets.com.